Friendly staff, top notch care in a small town, entrances and signs are not very clear
Now I'm waiting for a call back from quality assurance we'll see how long it takes for them to get back to me now starting day 10/3/2017
When I called to tell them that I needed to send the card in as my daughter did have the card with her I also asked if I could have a printout of all the charges and what they were for then they told me since my daughter was 18 that she had to call in
My daughter being 3.5 hours away from me at College asked to call us and they denied her to call us
I don't give a s*** if my daughter is 18 or not when she asked to call her mom or her dad and they deny her this and she tells me she needed us kind of pisses me off when you talk about patient rights.
If I could give a negative star I would.
Where to begin they sent my daughters Bill to the wrong Insurance Company
Gundersen Palmer Hospital is a US Hospital based in West Union, Iowa. Gundersen Palmer Hospital is located at 112 W Jefferson St, West Union, IA 52175, USA.
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